Query the progress address of the order:https://www.17track.net/en
1、How long does it take to receive my product?
Typically, it takes about 7-15 business days for our product to be delivered from the day of shipment.
Once the order is placed, we are processing order in 1-4 business days. Shipping is currently available only to us address as of the moment and delivery time is around 7-15 working days. Please note that during the holidays our production time may vary.
2、Can I change the destination country of my order?
After your order has been sent out, you may not change your shipping address.
3、How much is shipping?
Standard delivery :$5.99
Expedited + Quality packaging ：$7.99
Free shipping over $59.99
4、How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update. Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
5、Do you ship internationally?
Shipping is currently available only to us as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at support@xlteacup.com .
6、Note:
All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Hawaii, Puerto Rico, or Alaska may exceed normal delivery time.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us email: support@xlteacup.com .
