• English
  • Français
  • 中文(简体)
  • Afghanistan(AFN Af)
  • Aland lslands(EUR €)
  • Albania(ALL L)
  • Algeria(DZD د.ج)
  • American Samoa(USD $)
  • Andorra(EUR €)
  • Angola(USD $)
  • Anguilla(XCD $)
  • Antarctica(USD $)
  • Antigua and Barbuda(XCD $)
  • Argentina(USD $)
  • Armenia(AMD Դ)
  • Aruba(AWG ƒ)
  • Ascension Island(SHP £)
  • Australia(AUD AU$)
  • Austria(EUR €)
  • Azerbaijan(AZN ман)
  • Bahamas(BSD BSD)
  • Bahrain(BHD .د.ب)
  • Bangladesh(BDT ৳)
  • Barbados(BBD BBD)
  • Belarus(USD $)
  • Belgium(EUR €)
  • Belize(BZD Be)
  • Benin(XOF Fr)
  • Bermuda(BMD BD$)
  • Bhutan(BTN Nu.)
  • Bolivia(BOB Bs.)
  • Bosnia and Herzegovina(BAM КМ)
  • Botswana(BWP P)
  • Bouvet Island(USD $)
  • Brazil(USD $)
  • British Indian Ocean Territory(USD $)
  • Brunei(BND B$)
  • Bulgaria(BGN лв)
  • Burkina Faso(XOF Fr)
  • Burundi(BIF ₣)
  • Cambodia(KHR ៛)
  • Cameroon(XAF ₣)
  • Canada(CAD $)
  • Cape Verde(CVE $)
  • Cayman Islands(KYD $)
  • Central African Republic(XAF ₣)
  • Chad(XAF ₣)
  • Chile(USD $)
  • China(CNY ¥)
  • Christmas Island(AUD AU$)
  • Cocos(Keeling)Islands(AUD AU$)
  • Colombia(USD $)
  • Comoros(KMF Fr)
  • Congo(XAF ₣)
  • Congo(DRC)(CDF ₣)
  • Cook Islands(NZD $)
  • Costa Rica(CRC ₡)
  • Cote d'Ivoire(XOF Fr)
  • Croatia(EUR €)
  • Cyprus(EUR €)
  • Czech Republic(CZK Kč)
  • Denmark(DKK kr)
  • Djibouti(DJF ₣)
  • Dominica(XCD $)
  • Dominican Republic(DOP $)
  • Ecuador(USD $)
  • Egypt(EGP E£)
  • El Salvador(USD $)
  • Equatorial Guinea(XAF ₣)
  • Eritrea(ERN Nfk)
  • Estonia(EUR €)
  • Ethiopia(ETB Br)
  • Falkland Islands(FKP FKP)
  • Faroe Islands(DKK kr)
  • Fiji Islands(FJD FJ$)
  • Finland(EUR €)
  • France(EUR €)
  • French Guiana(EUR €)
  • French Polynesia(XPF ₣)
  • French Southern and Antarctic Lands(EUR €)
  • Gabon(XOF Fr)
  • Gambia(GMD D)
  • Georgia(USD $)
  • Germany(EUR €)
  • Ghana(GHS ₵)
  • Gibraltar(GBP £)
  • Greece(EUR €)
  • Greenland(DKK kr)
  • Grenada(XCD $)
  • Guadeloupe(EUR €)
  • Guam(USD $)
  • Guatemala(GTQ Q)
  • Guernsey(GBP £)
  • Guinea(GNF ₣)
  • Guinea-Bissau(XOF Fr)
  • Guyana(GYD $)
  • Haiti(USD $)
  • Heard Island and McDonald Islands(AUD AU$)
  • Honduras(HNL L)
  • Hong Kong SAR(HKD HK$)
  • Hungary(HUF Ft)
  • Iceland(ISK Kr)
  • India(INR ₹)
  • Indonesia(IDR Rp)
  • Iraq(USD $)
  • Ireland(EUR €)
  • Isle of Man(GBP £)
  • Israel(ILS ₪)
  • Italy(EUR €)
  • Jamaica(JMD $)
  • Japan(JPY ¥)
  • Jersey(GBP £)
  • Jordan(USD $)
  • Kazakhstan(KZT 〒)
  • Kenya(KES Sh)
  • Kiribati(AUD AU$)
  • Korea(KRW ₩)
  • Kuwait(KWD دينار)
  • Kyrgyzstan(KGS С̲)
  • Laos(LAK ₭)
  • Latvia(EUR €)
  • Lebanon(LBP ل.ل)
  • Lesotho(USD $)
  • Liberia(USD $)
  • Libya(USD $)
  • Liechtenstein(CHF ₣)
  • Lithuania(EUR €)
  • Luxembourg(EUR €)
  • Macao SAR(MOP P)
  • Macedonia,Former Yugoslav Republic of(MKD ден)
  • Madagascar(USD $)
  • Malawi(MWK MK)
  • Malaysia(MYR RM)
  • Maldives(MVR ރ.)
  • Mali(XOF Fr)
  • Malta(EUR €)
  • Marshall Islands(USD $)
  • Martinique(EUR €)
  • Mauritania(USD $)
  • Mauritius(MUR ₨)
  • Mayotte(EUR €)
  • Mexico(USD $)
  • Micronesia(USD $)
  • Moldova(MDL L)
  • Monaco(EUR €)
  • Mongolia(MNT ₮)
  • Montenegro(EUR €)
  • Montserrat(XCD $)
  • Morocco(MAD د.م.)
  • Mozambique(USD $)
  • Myanmar(MMK K)
  • Namibia(USD $)
  • Nauru(AUD AU$)
  • Nepal(NPR ₨)
  • Netherlands(EUR €)
  • Netherlands Antilles(USD $)
  • New Caledonia(XPF ₣)
  • New Zealand(NZD $)
  • Nicaragua(NIO C$)
  • Niger(XOF Fr)
  • Nigeria(NGN ₦)
  • Niue(NZD $)
  • Norfolk Island(AUD AU$)
  • Northern Mariana Islands(USD $)
  • Norway(USD $)
  • Oman(OMR ر.ع.)
  • Pakistan(PKR ₨)
  • Palau(USD $)
  • Palestinian Authority(ILS ₪)
  • Panama(USD $)
  • Papua New Guinea(PGK K)
  • Paraguay(PYG ₲)
  • Peru(PEN S/)
  • Philippines(PHP ₱)
  • Pitcairn Islands(NZD $)
  • Poland(PLN zł)
  • Portugal(EUR €)
  • Puerto Rico(USD $)
  • Qatar(QAR ر.ق)
  • Reunion(EUR €)
  • Romania(RON L)
  • Russia(USD $)
  • Rwanda(RWF ₣)
  • Samoa(WST T)
  • San Marino(EUR €)
  • Sao Tome and Principe(USD $)
  • Saudi Arabia(SAR ر.س)
  • Senegal(XOF Fr)
  • Serbia(RSD din)
  • Seychelles(USD $)
  • Sierra Leone(SLL Le)
  • Singapore(SGD S$)
  • Slovakia(EUR €)
  • Slovenia(EUR €)
  • Solomon Islands(SBD Si$)
  • Somalia(SOS Sh)
  • South Africa(USD $)
  • South Georgia and South Sandwich Islands(GBP £)
  • Spain(EUR €)
  • Sri Lanka(LKR Rs)
  • St.Helena(SHP £)
  • St.Kitts and Nevis(XCD $)
  • St.Lucia(XCD $)
  • St. Martin (French part)(EUR €)
  • St.Pierre and Miquelon(EUR €)
  • St.Vincent and the Grenadines(XCD $)
  • Sudan(SDG ج.س.)
  • Suriname(USD $)
  • Svalbard and Jan Mayen(USD $)
  • Swaziland(USD $)
  • Sweden(SEK kr)
  • Switzerland(CHF ₣)
  • Taiwan(USD $)
  • Tajikistan(TJS ЅМ)
  • Tanzania(TZS Sh)
  • Thailand(THB ฿)
  • Timor-Leste(USD $)
  • Togo(XOF Fr)
  • Tokelau(NZD $)
  • Tonga(TOP T$)
  • Trinidad and Tobago(TTD TTD)
  • Tristan da Cunha(GBP £)
  • Tunisia(USD $)
  • Turkey(USD $)
  • Turkmenistan(TMT m)
  • Turks and Caicos Islands(USD $)
  • Tuvalu(AUD AU$)
  • Uganda(UGX Sh)
  • Ukraine(UAH ₴)
  • United Arab Emirates(AED د.إ)
  • United Kingdom(GBP £)
  • United States(USD $)
  • United States Minor Outlying Islands(USD $)
  • Uruguay(UYU $)
  • Uzbekistan(UZS лв)
  • Vanuatu(VUV Vt)
  • Vatican City(EUR €)
  • Venezuela(USD $)
  • Vietnam(VND ₫)
  • Virgin Islands(USD $)
  • Virgin Islands,British(USD $)
  • Wallis and Futuna(XPF ₣)
  • Western Sahara(MAD د.م.)
  • Yemen(YER ﷼)
  • Zambia(USD $)
  • Zimbabwe(USD $)

Refund policy

Our Promise to our Valued Customers:

We are committed to being your trusted partner by delivering the high quality products with lowest price, service and convenience you deserve. If you are not fully satisfied with your purchase, we are here to help you with an Exchange, Return or Repair.If you received an item from us that you are not satisfied with, please contact Customer Service via email support@xlteacup.com

Returns

◆ As long as the products don't have man-made damage,we can do the refund for you for any reason in 30 days after you receiving the products.But you need to pay express fee.Our policy lasts 30 days. If 30 days have gone by since you receiving the product, unfortunately we can’t offer you a refund or exchange.

◆ Return for Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please feel free to contact us support@xlteacup.com , we are glad to help.

◆ Please contact us by email to request a return address before returning.

Email: support@xlteacup.com

We cannot refund if it occurs one of the following two situations.

  1. Send products to the wrong address (including returning directly to the place of shipment without contacting us).
  2. Choose the return method for cash on delivery.

 

 

Refunds (if applicable)

◆ Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 business days.

◆ You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you return for exchange, we will ship the item you want after receiving your returned product.The exchange time may vary depending on where you live.If you are shipping an item over $75, you’d better choosing a trackable shipping service or purchasing shipping insurance. We can not refund you if we can not receive your returned item.

◆ Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

◆ Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at support@xlteacup.com